University of Michigan

Prospect Management Data Entry Assistant

Prospect Development and Analytics, Office of University Development

Working Title

: 

Prospect Management Data Entry Assistant

Posting Number

: 

62256

Job Category

: 

Prospect Development and Analytics

Salary

: 

$28,000 - $30,000.00

Reports To

: 

Senior Associate Director of Prospect Development

Experience Range

: 

0 to 2 Years

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

To apply for this position, please submit your cover letter and resume as one document on the University of Michigan Careers at the U site.

If you are unable to apply via the U-M Jobs site, please submit your cover letter and resume to dev.careers@umich.edu. In the subject line, please type in the Job ID# for which you are applying.

For questions about the U-M application process, please refer to the FAQ page

This is a full-time position ending January 31, 2013 and eligible for benefits.

Position Description

The Prospect Management Data Entry Assistant will update a variety of information on the donor database for alumni, donors, and friends of the University.  The Prospect Management Data Entry Assistant will also be responsible for fielding telephone and email inquiries from members of the development community about prospect management and tracking data procedures, policies and best practices.

Characteristic Duties and Responsibilities

Data Entry and Maintenance - 80%

• Maintain the accuracy and integrity of the university central donor database through data entry of all prospect-related data, including manager/staff assignments, gift ratings, ask information, solicitation clearance codes, contacts and next steps on a daily basis.
• Gain proficiency with and adhere to the University?s prospect coordination policy at all times. Work with members of the development community to encourage and enforce best practices for applying prospect coordination policies.
• Assist in performing auditing procedures which maintain the integrity of the database system.
• Assist with data management and clean-up projects (on-going and ad-hoc).

Administrative and Other Duties as Assigned - 20%

• Assist the Senior Associate Director of Prospect Development with preparations and detailed follow-up for strategy meetings as necessary.
• While providing excellent customer service, assist members of the development community with requests for help and/or information. Collaborate with the Senior Associate Director of Prospect Development and the Prospect Management Coordinator to determine the proper course of action when problems arise.
• Participate in development community-wide training on prospect management policies and procedures as well as systems and applications.
• Promote effective prospect tracking and management across the entire development community.
• Safeguard the confidentiality of donor information at all times. Uphold departmental policies regarding confidential information. Adhere to ethical and confidentiality guidelines of both the University and the Association of Professional Researchers for Advancement (APRA).
• Perform other duties as assigned.

Required Qualifications

• Bachelor's degree or equivalent combination of education and experience is preferred.
• One to three years office experience is necessary.
• Attention to detail is critical. Ability to keyboard with speed and accuracy is necessary.
• Demonstrated ability to manage sensitive information with the highest degree of confidentiality.
• Well-developed interpersonal skills and excellent oral and written communication skills; exceptional customer services skills.
• Ability to work collaboratively with colleagues in a team environment.
• Strong computing and technical skills, including familiarity with a networked environment, familiarity with Internet and word processing, spreadsheet, database and other applications.
• Knowledge of/or ability to learn best practices in development, fundraising and community service as recommended by related umbrella organizations such as APRA and CASE.
• Familiarity with University policies and procedures.

Preferred Qualifications

• Previous customer service experience highly desired.
• Familiarity with University policies and procedures.

Additional Information

Although the Posting End Date may indicate otherwise, this job may be filled and closed anytime after a posting duration of seven calendar days.

Mission Statement

The Office of University Development maximizes private support for the University of Michigan through high-quality collaboration with the development programs of schools, colleges, and units. We also provide fundraising leadership through the stimulation and facilitation of healthy, productive and life-long relationships with our colleagues, alumni, friends, foundations and corporations.

U-M EEO/AA Statement: The University of Michigan is an equal opportunity/affirmative action employer.